For shops and retail chains
Know every colleague is trained for the shop floor.
Keep store inductions, age-restricted sales refreshers, conflict training and food hygiene with each colleague, so store managers can see who is trained for the shop floor.
14-day free trial. No card required.
- Age-restricted sales refreshers
- Store induction for every starter
- Food hygiene for counter staff
- Training by store
Leave the store training spreadsheets behind.
Sales assistants, food counter staff, stock colleagues and store managers need different training. Set what each role needs and keep the records with the person.
Managing it manually
- A different spreadsheet in every store
- Refreshers missed when nobody counts
- Inductions recorded after the first shift
- Certificates in a back-office folder
With SkillProof
- Use the editable example roles and requirements, then change them to match your stores.
- Give each new starter their induction and age-restricted sales training on day one.
- Keep food hygiene, allergen and first aid certificates with each colleague.
- Use reminders and the matrix to keep yearly refreshers on track in every store.
Training around each store
Give every new starter the same induction.
Build your store induction and Challenge 25 briefing as internal Learning, assign them by role, and see who has finished in every store. Certificates land on the colleague's record.
Area review, without the scramble.
Review training across stores, then export a permission-controlled report or an Audit Pack of the selected records and evidence for an area review.
Start free 14-day trialFeatures vary by plan.
Fewer store spreadsheets. Fewer missed refreshers.
Start with training records and the matrix. Add stores, manager access and your own courses as you grow.
The problem
A spreadsheet per store cannot show who has missed a refresher.
With SkillProof
See status against each role's requirements and open the record behind any cell.
A clear next action in every store.
Keep the people doing the follow-up close to the records.
Store managers
See who is trained for tills, counters and the stockroom in their store.
Area and HR managers
Compare training across stores without asking for spreadsheets.
Colleagues
Complete a refresher or upload a certificate from their phone.
Where SkillProof fits
SkillProof works alongside your rota, till and HR systems. It keeps colleague training and certificate records organised. It is not an age verification tool and does not decide what your stores require.
Questions from retail teams
Straight answers about records, reminders, evidence and where SkillProof fits.
Still tracking training in a spreadsheet?
Send us your training matrix and we will show what reminders could be automated.
Book a demoCan we remind colleagues about age-restricted sales refreshers?
Yes. The starter setup includes an age-restricted sales item on a 12-month refresher, covering Challenge 25 and the products your store sells. Reminders go to the colleague, and their manager can see who is due.
Can we deliver our own training?
Yes. Build your store induction or Challenge 25 briefing as internal Learning, assign it by role and store, and see who has completed it in the matrix.
Is there a ready-made retail setup?
Yes. The editable retail starter setup adds example roles such as sales assistant, food counter assistant, stock colleague, supervisor and store manager, with example training items, renewal periods and role requirements. It is a starting point you change to fit your business, not a list of legal, client or insurer requirements.
Can we see training across several stores?
Yes. Organise colleagues by store and give store managers access to their own team, while area and HR managers review the matrix across every store.
Does SkillProof track personal licences?
Yes. Record a personal licence holder's licence details and evidence against their record. Your licensing authority holds the official record.
Which plan would we need?
Features vary by plan. Training records, the Training Matrix, evidence and reminders are the core of every plan; sites, manager access, Sessions and Audit Packs depend on the plan you choose. Compare the current plans on the pricing page, or start a 14-day trial to try the full setup.
See who is trained in every store,without the spreadsheet.
Book a demo with fictional retail records, or start a 14-day trial with the editable retail setup.
14-day free trial. No card required.