FAQs
SkillProof FAQs
Find answers about SkillProof's free trial, training records, evidence tracking, professional registrations, CPD, competencies, appraisals, audit reports, security, user access and setup.
FAQ category
Free Trial and Setup
Is the SkillProof trial free?
Yes. SkillProof offers a free 14-day trial so teams can test the workflow before choosing a plan.
Do I need a card to start the free trial?
No. The 14-day trial does not require a payment card.
How quickly can we set up SkillProof?
Many teams can start by adding staff records, training items and role requirements, then refine evidence and reporting workflows as they go.
Can we start with a small team?
Yes. You can start with a smaller team or site, then expand once the record structure is clear.
Can we invite managers and employees during the trial?
Yes. Managers and employees can be invited where you want them to see actions, upload evidence or review permitted records.
FAQ category
Training Records
What training records can SkillProof track?
SkillProof can track training items, completion dates, renewal dates, role requirements, evidence status and reports.
Can SkillProof track renewal dates?
Yes. Renewal dates can be tracked so records can appear as due soon or overdue.
Can we assign training by role?
Yes. Role Requirements help define which training each role needs.
Can we see who is overdue?
Yes. Overdue records appear through the matrix, dashboards, reports and Action Centre.
Can managers see their team's training status?
Managers can see permitted team records and actions based on their access.
FAQ category
Training Matrix
Does SkillProof include a training matrix?
Yes. SkillProof includes a live Training Matrix for staff training status and role requirements.
Can we see overdue, due soon and completed training?
Yes. These states are central to the matrix and reporting workflow.
Can the matrix help replace Excel?
Yes. SkillProof replaces static matrix spreadsheets with live records, evidence and reports.
Can we filter training status by role, team or site?
SkillProof supports role and organisation structure fields such as sites and departments, so teams can filter records around how they actually work.
Can we export training information for review?
Yes. Reports and exports help teams review training status.
FAQ category
Evidence and Certificates
Can staff upload evidence or certificates?
Yes. Staff can upload evidence where your organisation gives them portal access.
Can managers request missing evidence?
Yes. Evidence Requests help managers ask for missing proof and track follow-up.
Can evidence be reviewed before it is accepted?
SkillProof supports evidence review workflows so managers or admins can check proof before it is accepted.
Is evidence linked to the relevant training record?
Yes. Evidence can be linked to the staff or training record it supports.
Can we see missing evidence?
Yes. Missing evidence appears in actions, dashboards and reports.
FAQ category
Professional Registrations
Can SkillProof track professional registrations?
Yes. SkillProof records registration details, renewal dates, status and supporting evidence.
Can we record renewal dates?
Yes. Renewal, review or expiry dates can be recorded and monitored.
Can we attach evidence?
Yes. Supporting evidence can be attached where your organisation needs it.
Can SkillProof track NMC, GMC or HCPC-style registrations?
Yes. These can be recorded and monitored manually inside SkillProof as registration-style records.
Does SkillProof integrate directly with professional bodies?
No direct professional body integration is claimed. SkillProof records details, renewal dates, evidence and manual check outcomes.
FAQ category
CPD and Development
Can SkillProof track CPD?
Yes. SkillProof records CPD activity, evidence status and review status in the Development area.
Can evidence be added to CPD records?
CPD records can track evidence status and supporting evidence where used.
Can CPD link to appraisals or development actions?
CPD sits alongside appraisals and development actions in SkillProof's Development area.
Can staff manage their own CPD records?
Staff can manage permitted records where your organisation enables employee access.
Can managers report on CPD activity?
Managers can review and report on CPD activity where they have the right access.
FAQ category
Competencies and Assessments
Can SkillProof track competencies?
SkillProof supports competency-style assessments, checklists, evidence and role requirements.
Can managers record assessment outcomes?
Managers can record outcomes where they have permission to manage the relevant records.
Can evidence be linked to competencies?
Evidence can be linked to assessment or competency-style records when those records need supporting proof.
Can competencies be role-based?
Role Requirements can help define which competency-style records apply to each role.
Can reports show competency gaps?
Reports can help teams review missing or incomplete competency records.
FAQ category
Appraisals
Can SkillProof track appraisals?
Yes. SkillProof records appraisal and review activity in the Development area.
Can managers see appraisals due soon or overdue?
Yes. Due soon and overdue review status can be surfaced for follow-up.
Can appraisal records link to CPD or development activity?
Appraisals, CPD and development actions sit together in the Development workflow.
Can appraisal completion be reported?
Yes. Reports can help teams review completion and outstanding status.
Can staff see their own actions?
Employees can see their own actions where portal access is enabled.
FAQ category
Compliance Tracking
What does SkillProof show as overdue?
SkillProof can show overdue training, evidence actions, registrations, reviews and configured records.
What does SkillProof show as due soon?
Due soon status can apply to training renewals, registration renewals and other configured dates.
Can SkillProof show missing evidence?
Yes. Missing evidence is one of the core action types SkillProof helps surface.
Can we see compliance status in one dashboard?
Dashboards and the Action Centre help teams review workforce status and actions.
Can managers and employees see different actions?
Yes. Permissions and access levels control which actions and records each user can see.
FAQ category
Reports and Audit Packs
Can SkillProof export reports?
Yes. SkillProof supports reports and exports for workforce records.
What is included in an audit pack?
Audit packs can bring together relevant records, status information and evidence references for review.
Can we use reports for internal reviews?
Yes. Reports can support management reviews, governance checks and audit preparation.
Can we report on overdue training, missing evidence and registrations?
Yes. These are common reporting areas in SkillProof.
Can we schedule exports?
Scheduled report exports are supported on plans that include scheduled exports.
FAQ category
Users, Managers and Permissions
Can managers see only their own teams?
Manager access is permission-based so organisations can control which records managers can see.
Can employees see their own actions?
Yes. Employees can see their own actions where portal access is enabled.
Can admins manage the whole organisation?
Admins can manage organisation-wide setup and records based on their assigned role.
Are permissions role-based?
Yes. SkillProof includes permissions and user management to control access.
Can users be invited to upload evidence?
Yes. Staff can be invited where evidence upload or employee actions are needed.
FAQ category
Security and Data Protection
What kind of information does SkillProof store?
SkillProof stores workforce records such as staff details, training records, evidence metadata and files, registration records, CPD, appraisals and related actions.
How is access controlled?
Access is controlled through user accounts, roles and permissions.
Where can we read about security?
You can review the Security and Security Review pages.
Is there a Data Processing Agreement?
Yes. SkillProof publishes a Data Processing Agreement page.
Can corporate, NHS or public-sector IT teams review security information?
Yes. The public security pages and DPA are intended to support IT, procurement and governance review.
FAQ category
Billing and Plans
What plans are available?
SkillProof has Starter, Growth, Professional and Enterprise options.
Is pricing monthly?
Monthly and annual billing options are available for listed plans, with Enterprise handled separately.
Can we upgrade later?
Yes. Teams can start with an appropriate plan and upgrade as needs grow.
What happens after the trial?
After the trial you can choose a plan or speak to SkillProof about the best setup.
Who should book a demo?
Book a demo if you want to discuss multiple sites, larger teams, migration, security review or a more complex workflow.
Related solutions
Training Matrix Software
Give managers a live view of staff training status, role requirements, overdue records and missing evidence without rebuilding an Excel matrix every week.
Training Records Management
Keep training dates, renewal dates, requirements and supporting evidence connected to each staff member rather than spread across folders, inboxes and spreadsheets.
Evidence & Certificate Tracking
Stop losing certificates in inboxes and shared folders. SkillProof helps teams request, upload and review evidence against the record it supports.
Professional Registration Tracking
Record professional registration details, renewal dates and supporting evidence so managers can see which registrations need attention.
Compliance Tracking Software
Bring workforce compliance records into a clear action-led view so teams can see overdue items, due soon records, missing evidence and review gaps.
Audit & Inspection Readiness
Prepare for audits, inspections and internal reviews from live records instead of rebuilding spreadsheets and chasing certificates at the last minute.
Next step
Still deciding whether SkillProof fits?
Start a free trial or book a demo to see how the app handles your records, evidence and reports.
No card required.
