SkillProof FAQs for Learning, training and compliance

Yes. SkillProof offers a free 14-day trial so teams can test the workflow before choosing a plan.

No. The 14-day trial does not require a payment card.

Yes. You can explore the workflow with test-style records before adding real staff data.

Yes. If you already have a spreadsheet or training matrix, you can book a walkthrough or email it to SkillProof so the setup conversation starts from your current process.

Many teams can start by adding staff records, training items and training by role, then refine evidence and reporting workflows as they go.

Yes. You can start with a smaller team or site, then expand once the record structure is clear.

Yes. Managers and employees can be invited where you want them to see actions, upload evidence or review permitted records.

SkillProof includes a governed LMS for creating, assigning, completing and reviewing internal learning alongside workforce compliance records. Organisations can also retain completions, evidence and renewal dates from external training providers and learning systems. It is not an accredited training provider, an included course marketplace or a universal content-led LMS.

Authorised teams can create and publish versioned internal courses, assign learning and review results. Staff complete assigned learning in My Learning, with progress, answers and completion proof retained against the right record.

SkillProof can track training items, completion dates, renewal dates, training by role, evidence status and reports.

Yes. Renewal dates can be tracked so records can appear as due soon or overdue.

Yes. Training by role helps define which training each role needs.

Yes. Overdue records appear through the matrix, dashboards, reports and Action Centre.

Managers can see permitted team records and actions based on their access.

Yes. Starter includes standard automated training reminders for due, overdue and missing-evidence work. Growth adds configurable schedules, recipients, templates and wider cross-module reminder workflows.

Yes. On Growth and above, authorised session managers can share an authenticated sign-up link or QR code with eligible signed-in staff. The session is not made public.

Yes. SkillProof includes a live Training Matrix for staff training status and training by role.

Yes. These states are central to the matrix and reporting workflow.

Yes. SkillProof replaces static matrix spreadsheets with live records, evidence and reports.

SkillProof supports role and organisation structure fields such as sites and departments, so teams can filter records around how they actually work.

Yes. Reports and exports help teams review training status.

From Growth, Document Management is a separate workspace for general organisational documents, with controlled access, ownership, immutable versions, assigned actions and retention review. Evidence & Certificate Tracking remains available from Starter as the specialist workflow for workforce proof, while Policy Management controls publication, audiences and acknowledgements.

Yes. The Evidence Vault retains accepted evidence with owners, categories, review and retention dates, linked records, immutable file versions and archive history. It is a governed evidence store rather than a general-purpose document management system.

Yes. Staff can upload evidence where your organisation gives them portal access.

Yes. Evidence Requests help managers ask for missing proof and track follow-up.

SkillProof supports evidence review workflows so managers or admins can check proof before it is accepted.

Yes. Evidence can be linked to the staff or training record it supports.

Yes. Missing evidence appears in actions, dashboards and reports.

No. Retention dates support review and controlled follow-up. Files are not automatically deleted, and archive and version events remain auditable.

Staff can select current reviewed training, qualifications, CPD and competence records to share through an expiring, revocable link, QR code or PDF, with an optional six-digit PIN. Raw evidence files are excluded, and the passport is not regulator verification.

Yes. SkillProof records registration details, renewal dates, status and supporting evidence.

Yes. Renewal, review or expiry dates can be recorded and monitored.

Yes. Supporting evidence can be attached where your organisation needs it.

Yes. These can be recorded and monitored manually inside SkillProof as registration-style records.

No direct professional body integration is claimed. SkillProof records details, renewal dates, evidence and manual check outcomes.

Yes. SkillProof records CPD activity, evidence status and review status in the Development area.

CPD records can track evidence status and supporting evidence where used.

CPD sits alongside appraisals and development actions in SkillProof's Development area.

Staff can manage permitted records where your organisation enables employee access.

Managers can review and report on CPD activity where they have the right access.

A competence record shows that an authorised person has made and recorded an organisation-defined decision about whether someone can apply the required knowledge or skill. Completing training alone does not automatically prove competence.

An organisation can define the standard and criteria, assign a supervisor and assessor, link training and supporting evidence, record the assessment decision and set a reassessment date.

Yes. Professional and Enterprise workspaces can record in-development and under-supervision stages, assigned people, actions and evidence before an authorised assessment decision.

Your organisation does. SkillProof records the authorised decision, reason, evidence and history; it does not automatically decide competence, certify fitness for work or prevent somebody working elsewhere.

Yes, where employee access is enabled. My Development shows the standards assigned to the employee, their current supervision, supporting evidence and next assessment or reassessment without exposing organisation setup controls.

Yes. SkillProof records appraisal and review activity in the Development area.

Yes. Due soon and overdue review status can be surfaced for follow-up.

Appraisals, CPD and development actions sit together in the Development workflow.

Yes. Reports can help teams review completion and outstanding status.

Employees can see their own actions where portal access is enabled.

SkillProof can show overdue training, evidence actions, registrations, reviews and configured records.

Due soon status can apply to training renewals, registration renewals and other configured dates.

Yes. Missing evidence is one of the core action types SkillProof helps surface.

Dashboards and the Action Centre help teams review workforce status and actions.

Yes. Permissions and access levels control which actions and records each user can see.

No software can guarantee compliance. SkillProof helps organise records, evidence, reminders and reports so your organisation can manage its responsibilities more clearly.

Yes. SkillProof supports reports and exports for workforce records.

Audit packs can bring together relevant records, status information and evidence references for review.

Yes. Reports can support management reviews, governance checks and audit preparation.

Yes. These are common reporting areas in SkillProof.

Scheduled report exports are supported on plans that include scheduled exports.

Manager access is permission-based so organisations can control which records managers can see.

Yes. Employees can see their own actions where portal access is enabled.

Admins can manage organisation-wide setup and records based on their assigned role.

Yes. SkillProof includes permissions and user management to control access.

Yes. Staff can be invited where evidence upload or employee actions are needed.

SkillProof stores workforce records such as staff details, training records, evidence metadata and files, registration records, CPD, appraisals and related actions.

Access is controlled through user accounts, roles and permissions.

You can review the Security and Security Review pages.

Yes. SkillProof publishes a Data Processing Agreement page.

Yes. The public security pages and DPA are intended to support IT, procurement and governance review.

Yes. You can review the public security information and use test data first before adding real staff records.

The Integration Hub completion-ingestion API, read-only learning activity API and signed learning-event webhooks are included from Growth for authorised integration managers. The compatibility directory helps authorised teams review released SkillProof methods against named systems. A listing is not a native connector or confirmation of provider access. Single sign-on, custom integrations and implementation support are scoped with SkillProof for Enterprise.

SkillProof has Starter, Growth, Professional and Enterprise options.

Monthly and annual billing options are available for listed plans, with Enterprise handled separately.

Yes. Owners can switch standard plans in SkillProof. Same-interval upgrades are immediate after Stripe shows the prorated charge; downgrades and billing-interval changes are scheduled for renewal.

You can cancel at any time. Cancellation stops the next renewal, and paid access continues until the end of the current billing period. Payments are not refunded or prorated for a customer cancellation.

After the trial you can choose a plan or speak to SkillProof about the best setup. No payment card is taken at trial signup.

Book a demo if you want to discuss multiple sites, larger teams, migration, security review or a more complex workflow.