For hospitality and hotel teams

Keep staff training organised across every department.

Bring induction, training records and renewal dates together, so managers can follow up across kitchens, reception, housekeeping and other teams.

14-day Growth trial. No card. No automatic paid subscription.

SkillProof Training Matrix
SkillProof Training Matrix with fictional kitchen, reception, housekeeping and hotel manager records.

Real SkillProof interface with fictional records. Features vary by plan.

Training around each department

From a new starter to the next refresher.

Give each department a clear training record, without asking kitchen, reception and housekeeping teams to maintain separate trackers.

  1. Set the induction

    Choose the requirements for each role and the procedures new starters need.

  2. Connect learning

    Keep your internal Learning and external completions on the staff record.

  3. Follow up gaps

    Request missing certificates and use automatic reminders for dates coming up.

  4. Review departments

    See current status with manager and multi-site views from Growth.

SkillProof Internal Learning
SkillProof Learning workspace showing fictional internal courses and learner progress.

Real product screenshot. Fictional example workforce, not customer data.

Bring your own induction into the record.

Create internal Learning for your procedures and service standards. Keep its results alongside external training and certificates, so a department head can see the outstanding work.

  • Your own induction content
  • External completion records
  • Evidence connected to the person
SkillProof Audit Pack
SkillProof Audit Pack workspace showing fictional workforce records selected for export.

Real product screenshot. Fictional example workforce, not customer data.

Share a current view across your hotel.

Review staff against their role requirements, open the matrix full screen and export a permission-controlled CSV. Growth adds Audit Packs for selected training and evidence records.

  • Current training status
  • Department and site scope from Growth
  • Exports for management review

Hospitality & hotels feature coverage

Keep induction moving after day one.

Keep departmental training organised from induction onwards, with records that managers can return to between reviews.

Training Matrix

See status against role requirements, open the matrix full screen and review the training record behind a cell.

Evidence and Certificates

Request and review evidence against the completion it supports, then find it from the same staff record.

Automatic Reminders

Use standard training emails from Starter, with configurable schedules and recipients available from Growth.

Internal Learning

Create internal Learning and keep results alongside external completions and supporting evidence.

Role-Based Requirements

Apply the requirements your organisation chooses to the relevant roles and review staff against those expectations.

Manager Views and Exports

Use permission-controlled CSV exports from Starter; Growth adds Manager access, multiple sites and Audit Packs.

Clear ownership at every level

Keep department heads in the picture.

Department heads

Review their team's induction and refresher gaps with scoped Manager access from Growth.

People and training teams

Keep requirements, certificates and reminder follow-up in one place.

Hotel and group managers

Review a current view across departments and locations on the relevant plan.

Where SkillProof fits.

SkillProof works alongside hotel and hospitality systems. It organises workforce training and evidence, not reservations, food-temperature records or premises compliance. Your organisation sets the requirements for each role.

Hospitality & hotels questions, answered clearly.

Can each department have its own training requirements?

Yes. Apply requirements by role so kitchen, reception and housekeeping colleagues are not all assessed against the same list. Department, multi-site and Manager access controls are available from Growth. Your organisation chooses the requirements that apply.

Can we combine our induction with external training?

Yes. Create your own internal Learning for induction and procedures, then keep its results alongside external training completions and certificates. SkillProof does not include an accredited hospitality course marketplace or a ready-made hotel compliance pack.

Will managers be reminded about renewals?

Starter includes standard automated training due and overdue email reminders. Growth adds configurable reminder schedules and recipients, including manager follow-up where configured. Keep completion and renewal dates current so reminders reflect the records you maintain.

Does everyone need the same food hygiene certificate?

No. Food handlers must receive supervision, instruction or training appropriate to their work; a food hygiene certificate is not a universal legal requirement. Your organisation decides what instruction, training and evidence is suitable for each role. SkillProof records those requirements and completions.

Does SkillProof replace our hotel systems?

No. It manages workforce training records and follow-up, not reservations, property management, guest payments, food-temperature logs or premises checks.

Which plan supports department heads and several hotels?

Starter includes training records, the Training Matrix, full-screen review, permission-controlled CSV exports, evidence and standard automated training reminders. Growth adds Manager access, multiple sites and departments, configurable reminders, CPD and Audit Packs. Custom and multiple CPD schemes, and the dedicated Competence workflow, require Professional or Enterprise. The free trial is a 14-day Growth trial; compare the current plans for limits and availability.

Next step

See your departments in one training view.

Book a demo of induction, evidence and reminder follow-up, or try SkillProof with your own test records.

No card required. 14-day trial. Start with test data first.